I had central A/C installed March 2018. I was impressed that the salesperson, Greg, did a walk through of the plan with the project manager (PM). So often you never see the salesperson again. Then the PM came with a crew of 3 the day of installation. Installation went smooth. Price was great due to the time of year. They took care of registering my Carrier unit, besides pulling the permits and securing the electrician.
Laureen F